Estimating / Order Entry / Customer Service
Our experienced customer service team is equipped with the tools and expertise to help you meet your fabrication needs. We are ready to work with you through all stages of design, development, and production. All processing of product begins in engineering with detailed processes and flow through each department, where a computerized ERP system produces barcoded work orders that are distributed to the shop floor. Our work order system captures complete part histories and barcoding allows a quick view into where a part may be in the shop at any given instant.
Our Estimating team at Quality Fabricators, Inc. utilizes a VISUAL ERP System for custom quotations which include:
• Historical standard rates for all processes to provide most competitive pricing
• Providing optimum material utilization
• Machine processes and machine selection for most efficient production
• Design feedback at estimating to provide competitive pricing
• Estimating from various file formats such as: IGS, STP, DXF, PRT and other native CAD files.
Order Entry
• Email / Web Services and Fax acceptance of purchase orders
• New product review by Estimating / Engineering / Quality Assurance/ Production
• Order Confirmation within 24 hours
Customer Service
• ERP Order Tracking
• Real-time process verification
• Web portal scheduling review
• Personal service